Wheel won't stop spinning

Bonnie_McKenzie

Game is telling me I have no internet connection. But I do. It updates. But can't stop the wheel from spinning and a few other notifications of no internet. Currently playing on my PC. Have no issues with mobile.

Freddy_

@Bonnie_McKenzie Hi and welcome, please make sure your game is up to date and log out and restart you device and then log back in and see if this improves your issue. also if playing through an internet browser also clear the cache.

If not please can you screenshot or describe any error messages you are receiving

Thank You

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/313095/wheel-wont-stop-spinning

Hi and Welcome to our Community

Please Check app update - Log out game - Restart Device - Open game and Log in.

Mary_Kay

Yep, the trouble shooting suggested above should do the trick. If not please let us know.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/313095/wheel-wont-stop-spinning

This problem occurs when the game is disconnected from the server.

You can get rid of this problem by logging out of the game and logging in again.

If you receive an error message while trying to log out of the game, keep a screenshot of the message.

Thank you.