because it suddenly closes candy crush saga alone in windows 10

joony

For more than 30 hours the candy crush saga closes itself, I open the game and in 4-5 seconds it closes itself, I left it in microsoft store and nothing, I uninstalled and reinstalled it, nothing the problem continues, I mention that after these actions we restarted the computer, but in vain it continues to shut itself down.

I have all the updates up to date and at the microsoft store and at the windows update and in vain, what can I do please as soon as possible, thank you.

kiara_wael

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/247421/having-loading-crashing-or-connection-problems-on-a-windows-10-game-app

joony

336/5000

Now I really feel like laughing if not crying, I say this because I specified that I did all these steps to reset the game, to uninstall them, I restarted the pc and in vain the problem continues, that is, I open the candy crush saga and in 4-5-6 seconds it closes on its own, so please give me another solution if you are an ambassador.

Crazy Cat Lad

Hi @joony !

The issue with the W10 app is being looked into by the Game Team. A fix should be on the way soon!

Freddy_

@joony Hi and welcome, There has been a few people report this in the last couple of days and we have passed this information on so hopefully someone is looking into this matter. Please be patient and hopefully a fix is found for this soon

Thank you

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/313258/because-it-suddenly-closes-candy-crush-saga-alone-in-windows-10

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