Why when someone sends me 55 lives do I receive only 1? Only started since they updated Farm Heroes.

Cherie_Dixon

Why when someone sends me 55 lives (beans) I only receive 1. This has started only since they redid Farm Heroes. I did have over 300,000 beans and they went away. I wrote support but nothing. Now I am starting over on the beans and can not get them built up because of not receiving them. I used to have 9 pages of friends now I have only 1. They still play but are not on my friend list. So where did they go? Give me back the old Farm Heroes. It was the best!!!

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/313473/why-when-someone-sends-me-55-lives-do-i-receive-only-1-only-started-since-they-updated-farm-heroes

Welcome to Sweet King Community! 👑

You can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Missing Items" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

By the way, this game's support community is Candy Crush Saga (not Farm Heroes Saga) while I will tagging @Crazy Cat Lad moves this thread to Farm Heroes Support Community.

** If you have any questions on this game, please ask a question here that they will help you faster on Farm Heroes Support Community. **

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a farmtastic day! 😊

Freddy_

@Cherie_Dixon Hi and welcome, There was an issue with sending and receiving lives on all king games but this should have been fixed. Please see post below for complete information

https://community.king.com/en/candy-crush-saga/discussion/311707/i-can-t-send-nor-receive-lives-via-facebook-update-your-game

Hope this helps

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/313473/why-when-someone-sends-me-55-lives-do-i-receive-only-1-only-started-since-they-updated-farm-heroes

Hi and welcome to the community.

Please log out, update your game application, restart your device and login to make sure that your game is up to date. Now for missing magic beans you should report to our player support either directly from the settings of your game application or use below link.

https://soporto.king.com/contact

And as mentioned above we will move this post to the farm hero saga support section. In future you should follow with this link.

https://community.king.com/en/farm-heroes-saga/categories/support-fhs

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/313473/why-when-someone-sends-me-55-lives-do-i-receive-only-1-only-started-since-they-updated-farm-heroes

Hi and Welcome to our Community

make sure Check app update - Log out game - Restart Device - Open game and Log in.

and please report this to our Player Support Team here

and visit Farm Heroes Saga Community

https://community.king.com/en/farm-heroes-saga/

Thank you

Crazy Cat Lad

Hi @Cherie_Dixon !

I moved your post from the Candy Crush Support to the Farm Heroes Community pages.

Lady_Choo

Hi @Cherie_Dixon and welcome to the farm community.

Are you playing through Facebook? Facebook recently made changes and we need to re-accept permissions. So if you are, that will be why your friends are not showing. I have a post here showing how to check.

https://community.king.com/en/farm-heroes-saga/discussion/265799/superstar-information-post-my-friends-are-not-showing-in-the-game-facebook-users

Also check that you are logged in as if you are not, that will be why beans are not showing correctly.