Orange screen, not even trying to load

Crazy Cat Lad · October 2020

Hi @Lisa_Hunter @Attitude101 @LindaM8083 !

There was a short outage on Facebook last night that may have caused that the game didn't load. This should be fixed now, but if you still have issues loading the game, please check the page HERE for help.

Lisa_Hunter · October 2020

I haven't been able to play for 2 days now. Still an orange screen

aijaziqbal · October 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1105535#Comment_1105535

Hi Lisa.

Please try to clear cache/history of your browser and see if your browser is up to date. Also try another browser and see if it works for you.

Lisa_Hunter · October 2020

I have done all that and still just have an orange screen. Thank you tho.

Freddy_ · October 2020

@Lisa_Hunter

Few people reporting there issue is now fixed, so would keep trying and hopefully this is just a temporary glitch.

Thank you

Lisa_Hunter · October 2020

Yes, I will keep trying, on my third day of trying. It's getting very frustrating and I just may have to call it quits on candy crush but I hate to because I love the game. I will give it a couple more days but after that I will have to quit if it's not fixed.

aijaziqbal · October 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1106072#Comment_1106072

Very sorry about that. But i guess that the fix is gradually reaching to some devices. So all i can say that please have patience and i hope it will reach to you very soon.

Freddy_ · October 2020

@Lisa_Hunter Hi, yes can appreciate its frustrating but in last hour 3 people reported there Facebook game is now ok so hopefully this should not be to long.