my candy crush won't load on facebook now for five days.. just orange screen. help

netsirk

help. candy crush won't load on FB!!

Freddy_

@netsirk Hi and welcome, Please check both your device and browser are up to date and also clear the cache and restart your device. your issue should be resolved but if not follow directions from @kiara_wael above on reporting your issue.

Thank you

kiara_wael

Hi and Welcome to our Community

This should be fixed now, so clear the cache and cookies on your browser if you still have issues with the game.

If the game then still won't load, please email our Player Support about this from HERE. Remember to enter the same email address that you use for login on your Facebook account, so they will find your account and to avoid an auto reply.

Freddy_

@netsirk Hi and welcome, Please check both your device and browser are up to date and also clear the cache and restart your device. your issue should be resolved but if not follow directions from @kiara_wael above on reporting your issue.

Thank you

netsirk

thank you ... clearing cache worked.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/comment/1109932#Comment_1109932

You are very welcome. Thats good news.😀

Always try to clear cache time to time for smooth operations. If playing through win 10 you may also download app from Microsoft for more smooth performance.

Keep enjoying the game and stay safe.🌼

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/313997/my-candy-crush-wont-load-on-facebook-now-for-five-days-just-orange-screen-help

Welcome to Sweet King Community! 👑

There was a short outage on Facebook last night that may have affected the game not loading. This should be fixed now, but if you still have issues loading the game, please check the page HERE for help.

But you can download this game then save your progress (Mobile Devices) :

🍬Candy Crush Saga: play it HERE !

Or if you have playing your game via laptop and using Microsoft, the app is downloadable free from Microsoft site. After you downloaded it, please log in your game with your King account and you're ready to go. All your progress and lives will be saved.

Or you can download HTML5 here (Any PC Devices) that you can continue playing next new levels and something news on any King's Games with Facebook 😊

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭