Hello @Cookie53 and a very warm welcome to our wonderful King Community. I have seen other players commenting that they have lost there games in the FB gameroom - is that what you are referring too? Sometimes you can experience a temporary glitch and these steps can help: Clear your cache, make sure you have the latest update of the app and turn off the device you are playing on for at least 10-15 seconds and then restart your device and see if the issue has resolved itself. However if this doesn't resolve the issue, it appears FB must have made a recent change that is causing this, but if you play thru FB and not the gameroom, you should still be able to play the game.
Also I see that you are a newcomer to our community. I hope that you will stay and explore and spend some time with us. It is not only an opportunity to ask for help, but also to share opinions and ideas. There are also contests where you have an opportunity to win gold bars and badges and fun stories and games to read and play.
Here is a guide to help you as you explore the various areas in the community!
Also check HERE to see if you are eligible for some of the game's level badges, depending on how far you are in the game.
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕 If you are new to the community please check here for helpful info: Learn more about the King Community 💗You can find the various contests for the different games here
Or if you have playing your game via laptop and using Microsoft, the app is downloadable free from Microsoft site. After you downloaded it, please log in your game with your account and you're ready to go. All your progress and lives will be saved.
By the way, I see some players have asked this problem today too.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
👑🌟 Are you newbie? Learn more here! Want Gold Bars? Join here! Subscribe here on Tagging List of King's Games & Community Hub! (COTR ➡️ 25th March 2021) Help to vote amazing idea's lists here! 🌟👑
I guess this is due to the latest changes and update on the facebook. I hope the above mentioned tips must have helped but as few other players have also reported. I am tagging it to our CM @Crazy Cat Lad , to see if he can provide us some more information about it.
@Cookie53 Hi and welcome, A reply from one of the CMs regarding this on another post is as this is a Facebook app, you would need to contact Facebook regarding the fact why the game is not available on the Facebook gameroom. As it is still available on the Facebook page
Answers
Hello @Cookie53 and a very warm welcome to our wonderful King Community. I have seen other players commenting that they have lost there games in the FB gameroom - is that what you are referring too? Sometimes you can experience a temporary glitch and these steps can help: Clear your cache, make sure you have the latest update of the app and turn off the device you are playing on for at least 10-15 seconds and then restart your device and see if the issue has resolved itself. However if this doesn't resolve the issue, it appears FB must have made a recent change that is causing this, but if you play thru FB and not the gameroom, you should still be able to play the game.
Also I see that you are a newcomer to our community. I hope that you will stay and explore and spend some time with us. It is not only an opportunity to ask for help, but also to share opinions and ideas. There are also contests where you have an opportunity to win gold bars and badges and fun stories and games to read and play.
Here is a guide to help you as you explore the various areas in the community!
Also check HERE to see if you are eligible for some of the game's level badges, depending on how far you are in the game.
Good luck and happy crushing!
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
1 · 1Helpful Woah! Sweet Love HahaWelcome to Sweet King Community! 👑
You can click here to follow these steps that I hope nothing this happens :
And you can also check this information :
But you can continue playing on Facebook or you can click here to download this and any King's Game then save your progress (Mobile Devices) :
Or if you have playing your game via laptop and using Microsoft, the app is downloadable free from Microsoft site. After you downloaded it, please log in your game with your account and you're ready to go. All your progress and lives will be saved.
By the way, I see some players have asked this problem today too.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
👑🌟 Are you newbie? Learn more here! Want Gold Bars? Join here! Subscribe here on Tagging List of King's Games & Community Hub! (COTR ➡️ 25th March 2021) Help to vote amazing idea's lists here! 🌟👑
- Report
0 · Helpful Woah! Sweet Love HahaHi and welcome to the community.
I guess this is due to the latest changes and update on the facebook. I hope the above mentioned tips must have helped but as few other players have also reported. I am tagging it to our CM @Crazy Cat Lad , to see if he can provide us some more information about it.
Thanks.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
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0 · Helpful Woah! Sweet Love Haha@Cookie53 Hi and welcome, A reply from one of the CMs regarding this on another post is as this is a Facebook app, you would need to contact Facebook regarding the fact why the game is not available on the Facebook gameroom. As it is still available on the Facebook page
Thank you
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love Haha