Prize for level 8000

Tzvi_Marcu

In our group are players that complain "I don't get any gift after finished 8000 levels." What they need to do, where to report?

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/315104/prize-for-level-8000

Hi dear. I hope you are fine.

For any missing reward you have to contact player support either directly from the settings of your game application (preferred). Or by using below link.

https://soporto.king.com/contact

They are the only one who have access to your game data and can refund your rewards. Dont forget to mention your game id and missing reward details / event.

Thanks.

Freddy_

@Tzvi_Marcu Hi again,

Get them to check there game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache

For any missing rewards

Please email Player Support directly from the game.

When sending an email directly from the game,

Go to the game's Start Menu, then Settings - Help Center - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

Tzvi_Marcu

Thank you for your fast answer