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Hello there @CreamCheeseLouise and good day to you.
May I know whether your time lives is showing strange timers and you are starting the the last level?
If yes, please refer to the article below to resolve your issue.
If your game suddenly starts at the last level even though you haven't reach the current last level and the lives timer also is showing a weird amount.
To get the game reset back to normal, first make sure the game is connected to your Facebook or King account so the levels and Gold Bars are saved.
After this, reinstall the app by uninstalling it and then downloading it again from App Store or Google Play Store.
Open the game and connect it back to Facebook or your King account.
Please note that Boosters and messages will get reset as well. If you had any purchased Boosters stored, then email Player Support from the game's Settings and Help Center to get them replaced.
Please let us know if you need help with other issue. Thank you.😊
@CreamCheeseLouise Hi and welcome, set your date on your device to say 2021 (enough time to cover how much is on you timer ) and click on the game and it should refresh your lives to 5. Then exit the game and change the date back to normal. restart your device and log back in to the game and all should be ok
Thank you