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Do you have a question or need help with your game? Ask the Community.
Hi there @juecoo and good day to you.
Understood that the game is not connected. Please counter check that your internet connection is strong as unstable connectivity may be the cause.
Then try disconnect your game from the wifi/internet, wait for several seconds or more before reconnecting back to the internet/wifi.
Please let me/us know whether the above works or if you need help with other issues in the game.
Thank you 😊