Chocolate Box

Trojan

Why am I not able to claim my chocolate box?

Freddy_

@Trojan Hi and welcome, there is currently an issue with the chocolate box that is being investigated, but at present we have no time frame for a fix on this

https://community.king.com/en/candy-crush-saga/discussion/318534/chocolate-box-claim-prize-greyed-out

Thank you

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/319528/chocolate-box

hi dear welcome to our community sorry for the inconvenience

This happens with many players. studio is working on it. please wait until studio will provide any updates on this.

Happy crushing

Fakhruddin-2

I don’t have chocolate box

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/1226094#Comment_1226094

Hi and Welcome to our Community

Make sure update your App .

The Chocolate Box is in the Test Group so we cannot say for sure that you will always find this feature.

The Fun Event menu returns when the game is regular. Probably no event is currently active for you so the menu is not available.

Keep playing the game, your fun event menu will return.

and please check this page

https://community.king.com/en/candy-crush-saga/discussion/251470/where-are-my-in-game-challenges

bekicrusher

Hi @Fakhruddin-2 :)

As stated above, there have recently been some issues with the Chocolate box, so we'll have to wait for the studio to fix these issues.

Sometimes the chocolate bar reappears when you log out and log in to the application, sometimes it appears when you play a level and sometimes even the standard troubleshoot doesn't work. So, keep your app up to date and hope for a quick fix. 🙂