Candy crush game not connecting to internet

ShaqKnox

It's been a couple of hours since the game is not able to connect to King servers. Any update?

Werner_Cichy

https://community.king.com/en/blog/discussion/320225/candy-crush-game-not-connecting-to-internet

It can happen that the King's server is unavailable for a few hours. I currently have no problem.

Diamond_Lim

https://community.king.com/en/blog/discussion/320225/candy-crush-game-not-connecting-to-internet

Welcome to Sweet King Community! 👑

Like Werner has answered you. We hope nothing this happens after few moments. 😉

By the way, thanks for your playing Candy Crush Saga! 😊

And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (If you are interested)

Have a nice and safety day! 😊

Freddy_

@ShaqKnox Hi and welcome, are you getting any error messages when trying to connect and can you possibly provide a screen shot of any error mesages you are receiving.

Thank You

ShaqKnox

20201126_103921.png

Screenshot_20201126-103848_Candy Crush Soda.png

Screenshot_20201126-103739_Candy Crush Soda.png

Have tried everything, and no luck!

Freddy_

@ShaqKnox Hi again, This looks like it may be something to do with your issue below

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

Hope this helps

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/comment/1243652#Comment_1243652

This is annoying, I am currently not aware of any other errors with the King Server. You may have to wait for an update. It could be that something is wrong with your game. Don't reinstall it, you will lose your accumulated boosters. Are you waiting.

hechicerilla

https://community.king.com/en/candy-crush-saga/discussion/320225/candy-crush-game-not-connecting-to-internet

Hello 👋

Welcome to the sweet King community. This problem has been affecting many players for weeks.

Recently some of them noticed that it is solved by turning off the Internet connections (it is not necessary to exit the game,) wait 2 or 3 minutes and turn them on again. It's working for most Did you try that?

Please keep us posted if you can fix it. Thanks and keep enjoying

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/320225/candy-crush-game-not-connecting-to-internet

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

I also noticed some problems in my game and this is probably a temporary problem. I will report the issue to my team and ask you to wait a while as currently I do not have any accurate information on this matter.

However you can follow the general troubleshooting steps below right now.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

If you receive an error message while following the steps above, show me a screenshot of it.

Thanks!

ShaqKnox

Hi Everyone,

Thank you all for jumping on this and try to help me. I am happy to report that after doing the following, it resolved my issue and I'm back in the game! =)

Android: Settings > Apps > Candy game > Storage > Clear Cache.

Thanks a million everyone!

Happy Thanksgiving!

Greymane

https://community.king.com/en/candy-crush-saga/discussion/comment/1243793#Comment_1243793

Good for you👻 and happy crushing

If you have any more problems feel free to ask