Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
Recieving lives from friends
Answers
-
Hello and welcome to our beautiful community
I want to help you and navigate you better through the community.
Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.
I wish you a nice day & have fun 😊 I am always available for questions and help.
Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified. 💖
-
@ladysturgill Hi and welcome As explained above there is currently an issue with sending and receiving lives. This is being investigated at present but we have no time frame on a fix for this at present, King is Working to with Facebook to rectify this issue as soon as possible
Thank you
-
Hi and welcome to the Community!
Please do the standard troubleshooting process by Log out, update your game application, restart your device and login again. If playing through browser please clear cache/history and restart your device and try again.
Please also note that there is a facebook error for sending recieving lives which is being looked out and hopefully soon will be resolved.
Have a great day!
-
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Are you having any problems with lives exchanges?
- Keep the latest version of your device software
- Make sure your game app is updated.
- If you have no problem sending live from your game, follow this, Log out game - Restart device - Open game and log in.
Let me know if your problem is the same after following the steps above.
There are also some issues with lives exchanges due to Facebook issues, you will find the latest info here.
Thanks!
