How do I recover

danny2v

How do I recover my levels on candy crush saga after loosing my Facebook account to hackers?

Freddy_

@danny2v Hi and welcome, My suggestion would be to set up a new king account but you could use new facebook account and then see post below for help getting your levels restored on to your new account

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Thank you

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/320883/how-do-i-recover

Hi and welcome to the community.

Unfortunately if you have lost your facebook account then you can not recover your progress unless you login through same facebook id. But dont worry we can manually recover your progress.

To do this you need to again start the game and save it with either facebook or king account and let us know your game id and we will request our CM to manually recover your progress.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

thanks.

Crazy Cat Lad

Hi @danny2v and welcome to our Community!

If your Facebook account where you saved your game on is closed or lost, then your game is also lost.

What we can do is to manually restore the levels on a new account. Please connect the game to a new Facebook or a King account first.

Then let me know the Game ID and level and I will manually restore the game for you.