Fantastic five feature somehow got disabled

bravisha

I had completed the target today and got reward and I realised now that now the feature itself is not being visible on my mobile as well as fb. I tried to log out and log in multiple times at mobile app level as well log out from profile and log in back .. to no avail

Yosca

I’ve played a level of Yeti’s sleigh ride and my F5 chocolate box and Episode race is back!

bravisha

@Yosca You are correct . It is 2 Step fix

1. Upgrade to the latest version
2. Play any Level successfully
3. Chocolate Box and F5 are back ( in my case these 2 were missing)

Greymane

Yeah me too @bravisha i did the basic troubleshooting too.. I dont know what happened and i dont want to repeat this question

But also the chocolate box is gone and i havent received the gold from the episode race

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/320971/fantastic-five-feature-somehow-got-disabled

Hi and Welcome to our Community

Please check this thread

https://community.king.com/en/kb/articles/1755-update-fantastic-five-has-had-an-upgrade

bravisha

@Greymane and @Support

Confirming the chocolate box is gone for me too

Yosca

Hi @bravisha

I also have this problem. Posted it in another Support question. I lost Episode Race, F5, chocolate box, and the winter event Olivia. I’ve noticed when I got Yeti’s sleigh ride all other was gone.

bravisha

I saw there was an update of Version 1.191.0.2 and I have manually updated the App. Still the issue persists

Yosca

I’ve played a level of Yeti’s sleigh ride and my F5 chocolate box and Episode race is back!

bravisha

@Yosca You are correct . It is 2 Step fix

1. Upgrade to the latest version
2. Play any Level successfully
3. Chocolate Box and F5 are back ( in my case these 2 were missing)

Greymane

Ooh okay.. I see.. Thanks for the tips @bravisha and @Yosca