When I logged onto my computer yesterday, it suddenly said I have 5millon + hours until new life???

amybla

When I logged onto my computer yesterday, it suddenly said I have 5millon + hours until new life???  Is there anyway to reset my Candy Crush without taking me back to Level 1.

FlaringCrystal120

Hi and welcome to the community.

Here is some info from @Bobcat_Bob about this:

Have you suddenly discovered one of the in-game clocks is showing a huge time increase, which is seems like an error? Maybe there's a wait for the next life or event with thousands of minutes? 

Don't worry, we can help you fix this.

This issue is, generally speaking, related to changes that have been made to your own device's time or date settings. For example, if you've had need to change the time or date, due to traveling and changing time-zones, then this has an impact on the game's built-in clock used to keep track. 

To fix this and get your clock performing properly again, simply follow these steps: 

1. First step, is to open the map in the game and check how long you have to wait for the next life. Make a note of this.
2. Now reset the clock on your device...(For example, if the game says "100 hours until the next life" you need to change the date in your phone's calendar by calculating how many days are in 100 hours and set the date forward accordingly.)
3. Once this is done, briefly access the game's map screen and then go back to the settings menu on your device.
4. Now set the date back to the current correct date
5. Finally restart your device and get back to the adventure!

That should fix the issue but if it does not then please, reinstall the app and the timer should reset automatically. Please note that boosters and lives will also get reset in this process. 

Hope it helped, good luck and happy crushing.

Freddy_

@amybla Hi and welcome, If your progress is saved with a king or Facebook account you should not lose your levels but if you did then there are ways to restore your level. You should only need to sign into you other device with your account details and this should automatically sync your progress.

You should not have to do this to reset your days though, try again

set date to 2022 then enter your game and wait about 30 secs

Exit the game and set your date back to 2020

Then restart you device and go back in to the game and see if your issue is resolved

Thank you

Sameeksha3

Hello @amybla to answer your question, check out this discussion.

https://community.king.com/en/candy-crush-saga/discussion/234707/why-do-i-have-to-wait-1000s-of-minutes-until-the-next-life

FlaringCrystal120

Hi and welcome to the community.

Here is some info from @Bobcat_Bob about this:

Have you suddenly discovered one of the in-game clocks is showing a huge time increase, which is seems like an error? Maybe there's a wait for the next life or event with thousands of minutes? 

Don't worry, we can help you fix this.

This issue is, generally speaking, related to changes that have been made to your own device's time or date settings. For example, if you've had need to change the time or date, due to traveling and changing time-zones, then this has an impact on the game's built-in clock used to keep track. 

To fix this and get your clock performing properly again, simply follow these steps: 

1. First step, is to open the map in the game and check how long you have to wait for the next life. Make a note of this.
2. Now reset the clock on your device...(For example, if the game says "100 hours until the next life" you need to change the date in your phone's calendar by calculating how many days are in 100 hours and set the date forward accordingly.)
3. Once this is done, briefly access the game's map screen and then go back to the settings menu on your device.
4. Now set the date back to the current correct date
5. Finally restart your device and get back to the adventure!

That should fix the issue but if it does not then please, reinstall the app and the timer should reset automatically. Please note that boosters and lives will also get reset in this process. 

Hope it helped, good luck and happy crushing.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/321796/when-i-logged-onto-my-computer-yesterday-it-suddenly-said-i-have-5millon-hours-until-new-life

Welcome to the King Community.

I can see that you have already got all the information about resetting the lives timer and it is also possible to reset game progress. Here you can tell which level you want to go with the game ID.

Thank you!

amybla

Thank you all for the instructions on how to reset my time. I did this, but my minutes to wait for next time came out of 329 days. I reset the time on my computer, but I guess it was too far into the future because my computer rejected it. If I delete the app and reinstall I understand I will lose all boosters, but will I be brought back to level 1? My "phone" shows my five lives, is there a way to link my phone to my computer?

Freddy_

@amybla Hi and welcome, If your progress is saved with a king or Facebook account you should not lose your levels but if you did then there are ways to restore your level. You should only need to sign into you other device with your account details and this should automatically sync your progress.

You should not have to do this to reset your days though, try again

set date to 2022 then enter your game and wait about 30 secs

Exit the game and set your date back to 2020

Then restart you device and go back in to the game and see if your issue is resolved

Thank you

amybla

OMG!!! That worked this time!! Thank you soooo much Freddy!