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Weekly race rewards

fable1707fable1707 Posts: 2,209 Level 4

Last week I was top in my leadersboards weekly race but since yesterday evening I'm not getting rewards and this happened earlier too . Is there way I can get my rewards .

Best Answers

  • Werner_CichyWerner_Cichy Posts: 27,309 Crushing Legend
    Accepted Answer

    Yes, that's annoying, most of the time it is due to a faulty or poor internet connection. Try to get compensation directly from King Support. I did this once on my daily wheel and then got the reward.



    Accepted Answer
  • Hey! Would you like to give us your opinion?

  • Freddy_Freddy_ Posts: 68,478 Crushing Legend
    Accepted Answer

    @fable1707

    Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache

    For any missing rewards

    Please email Player Support directly from the game.

    When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

    or alternatively you can use the contact us below but you need you game ID for this



    Hope this helps

    Accepted Answer

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