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Missing events
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King_admin
Posts: 3,419 Level 3
in Support
Answers
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@jeanps, @Crazy Cat Lad
Not every crusher is fortunate enough to have the winter festival. Always perplex as to how King allocate games. I crush on 2 mobile phones. Both phones used to synchronise on games etc. But last round after completing level 8405, all my air lift balloons, sweet cinema and daily gifts dissappeared in one of my mobile. I also do not have winter festival, and the weekly game that appears on Friday. At least these are still intact on my second mobile.. Perhaps King can explain why this happen?
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@Ah_Kwang Hi and welcome, The Bonus in the game are not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems. They are also device specific so they are linked to your device and not your account. So for instance i did have the free spin wheel on the 3 devices i play on and then i was removed from the group on one device but still have it available on the other 2
To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible
Thank you
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Hi and Welcome to our Community
The Event or Challenge is in the Test Group so we cannot say for sure that you will always find this feature.
However, in some cases the feature may be missing for temporary problems.
Keep playing the game, you can get the feature back again.
also please check this page
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Hello and welcome to the community.
Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please clear the cache.
Sometimes they might be missing so it will be a fair experience for everyone, it is in the Test Group. If you continue playing, you will definitely get them.
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@Freddy_Falkner, @Crazy Cat Lad
Hi, I reset my game and all the missing features returned.. But very costly as I lost all my lives and accumulated candies. Not to worry, will accumulate candies again with all the games available..
Tk U once again for the encouragement to press forward
Last night Games completed
