Why I haven't been getting my weekly challenge rewards?

epromise

My weekly challenge rewards has stopped, why?

epromise

This is me again. This time I took second place, but no reward was received,why?

fable1707

Hello @epromise

Welcome to king's community

Same happened with me

Write to king

Contact us section

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/323309/why-i-havent-been-getting-my-weekly-challenge-rewards

Hi and Welcome to our Community

Make sure update your App .

The Race is in the Test Group so we cannot say for sure that you will always find this feature.

The Fun Event menu returns when the game is regular. Probably no event is currently active for you so the menu is not available.

Keep playing the game, your fun event menu will return.

and please check this page

https://community.king.com/en/candy-crush-saga/discussion/251470/where-are-my-in-game-challenges

epromise

I didn't receive my reward for this week again.

Freddy_

@epromise Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache

For any missing rewards

Please email Player Support directly from the game.

When sending an email directly from the game,

Go to the game's Start Menu, then Settings - Help Center - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps