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please help me !!! candy crush saga won't load WHY ? what can I do ??? I want to play please
Answers
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Hello @baboushkamomo
Welcome to king's community
Please make sure your game is undated or disconnect wi-fi or data connection in your device and see if your device have enough space if not clear device cache .
Hope this solve the issue if not
I will tag player for help @Werner_Cichy @Sukanta_Biswas @Freddy_Falkner
Happy holidays ☺️
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Hello there @baboushkamomo and good day to you.
Please ensure that your app is of the latest version by checking that the app store and proceed to update it if you haven't do so. Then refresh the app by restarting your device. Alternately, you may also disconnect your device from the internet without exiting the game, wait for at least a minute or less before reconnecting back to the internet.
For detailed troubleshooting steps, please visit here for mobile and here for PC.
Please let us know if you need help with other issues in the game.
Thank you ☺️
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Hi @baboushkamomo , greetings and welcome to our community!
Make sure you have a strong internet connection
Please clear the cache from you browser then make sure -> Check app update -> Log out game -> Restart Device -> Open game and Log in.
Please do not uninstall your game as you will lose all stored boosters
Thank you
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Hello and welcome to the sweet King community.
We hope the information provided has been helpful and everything works fine now. If not, please describe the problem better
What device are you playing on?
Does an error message appear?
If you attach a screenshot it will be very useful to help you.
Come back whenever you need something.
Thank you and keep enjoying
