Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Welcome to the King Community.
Unlimited Lives are controlled by a timer, so when they're won or bought, the clock will begin to 'tick' down until the timer reaches 00:00 and your game returns to the usual way of using lives. It's important to know that the lives will continue expiring when you're not playing, so if you're playing to win them before going to bed or not playing for some time, be aware that they'll continue to count down while you're away.
If this is not the case, you should contact our Player Support to get a refund.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Thanks!
Welcome to the King Community.
Unlimited Lives are controlled by a timer, so when they're won or bought, the clock will begin to 'tick' down until the timer reaches 00:00 and your game returns to the usual way of using lives. It's important to know that the lives will continue expiring when you're not playing, so if you're playing to win them before going to bed or not playing for some time, be aware that they'll continue to count down while you're away.
If this is not the case, you should contact our Player Support to get a refund.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Thanks!