Hi Have you had any luck with fixing the issues of lives disappearing and not being received?

Jane_Pim

Hi Have you had any luck with fixing the issues of lives disappearing and not being received?

Its been a while and it would make the game better with more lives.

Princess_lovely

Hi

Welcome to our wonderful community

Something sticky is going on in the Facebook message system these days so many players aren't able to send or receive any lives.

This is being looked into by the Game Team and Facebook, and hopefully get fixed shortly.

We will post any updates or news about the issue on this thread.

Thanks for your patience!

Freddy_

@Jane_Pim Hi and welcome, The issue still exists for some people. As this is more a facebook issue we have no time frame on a fix for this at present

Thank you

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/323978/hi-have-you-had-any-luck-with-fixing-the-issues-of-lives-disappearing-and-not-being-received

Welcome to the King Community.

Some of Facebook's issues may have problems with live exchanges, but you can try to resolve them by following the steps below.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

You will also find some additional troubleshooting steps related to the lives exchange issue here.

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

Thanks!