Booster wheel.

cecc4

Not receiving prizes from wheel. Hit jackpot on wheel, didn't receive boosters.

Timhung

Hey, welcome to the community. @cecc4

Which device do you use to play games?

cecc4

Samsung Active 8

Tzvi_Marcu

Try to report to Support from your game where they can check all your game information is there.

Timhung

This information may help you.

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it#latest

You should contact the staff to find more support.

I cannot send the link as the filter blocks my action.

It is at the bottom of the page.

Who can send the link? The abuse filter blocks my action.

cecc4

Thanks

johan1082010

Try contact us.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/323995/booster-wheel

Hi and welcome to the community.

Please make sure that your device and game application are fully up to date. Also try to clear the cache from the Safari of your device.

Thanks.

Timhung

https://soporto.king.com/contact

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

This information may help you

You should contact the staff to find more support

Timhung

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

This information may help you

You should contact to staff to find more support

wykoon

Hi there @cecc4 and Happy New Year to you.

To check that you have received the boosters from the wheel booster, simply tap on your profile and you will see some of the boosters have a twinkling indicator above it, this means that there is new item added to that particular boosters. Kindly check to ensure that you have received them.

Otherwise, please follow the other suggestions as mentioned above.

Thank you ☺️