Email and User ID issues

fhlforever

Hello. I need help. My games are sync in my king account. The problem is I have same User ID in my King account games but with two different email addresses. The candy crush saga has a different email than the rest. I just want to change my email address to a new one and use it permanently for my king account for all the games i play. Is it possible? Please help me fix this.

Thank you so much.

Timhung

Hey, welcome to the community

https://community.king.com/en/blog/kb/articles/247-how-do-i-change-my-king-account-password-or-email-address

this information may help you to solve the issues.

If all the steps cannot do, I think you need to report this to our Player Support Team here. and tell your Game ID there.

Thank you.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/324410/email-and-user-id-issues

Welcome to the King Community.

You can change the Kingdom email to use a new one and your game ID will remain the same. The instructions on how to do this are detailed below.

1. Go to www.king.com in a web browser.
2. In the top-right menu, click on "Games".
3. Click on any game (it doesn't matter which!)
4. In the top-left corner, click "Log in".
5. Enter your details to log in, then go back up to the top-left of the page and click on "Settings".
6. Click on "Account". You will be prompted to type your password again.
7. You will then see an "Account Settings" page where you can change your email address and password.

I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!

Have a good day!

fhlforever

I already sent an email to the Player Support Team and still waiting for their reply. Thank you for your reply and help.