Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@lawrencetan , You have asked a question on ipad on other post and you can ask your questions via one post and we will try to help you.
For your issue check your device and browser are up to date and log out and restart your device , then log back in and see if this resolves your issue
You also state on other post you cannot get your levels
Thank you
Welcome to the King Community.
Slow internet can be the main reason for the problem you are facing so you should check if your internet is working properly. If you are sure your internet is working properly then you need to follow the troubleshooting steps below.
Please let me know.