Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@kobruin Hi and welcome, There have been a few reports of this so would follow @kiara_wael advice on contacting customer support regarding your issue as the community cannot deal with gold or reward issues
Also do not forget to check the community contest areas as there are also chances to win gold bars for your game there
Thank you