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Lost gold bars
Best Answer
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@papacharlie23 Hi and welcome, Unfortunately the community cannot deal with gold bar issues.
You can try customer support and they may help you with this as a goodwill gesture, but normally its only purchased gold bars that will be refunded
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
https://soporto.king.com/contact
Hope this helps
Answers
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@papacharlie23 Hi and welcome, Unfortunately the community cannot deal with gold bar issues.
You can try customer support and they may help you with this as a goodwill gesture, but normally its only purchased gold bars that will be refunded
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
https://soporto.king.com/contact
Hope this helps
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Welcome to the King Community.
We're very sorry that you mistakenly used Gold bars but unfortunately used gold bars are not refundable😞
Since no confirmation is required at the time of purchase through Gold bars, you need to be more careful so that such incidents do not happen again.
In addition, we have already made a request (Idea) to Studio for the purpose of setting the confirmation button at the time of purchase. You can further strengthen the request by casting a vote HERE.
Thanks!
