Levels

rbw1017

hello! the game keeps bringing me back to the same level and not to the last level i won.

i tried logging in and out but that didn't work.

what do i do?

thanks!

Freddy_

@rbw1017 Hi and welcome, Check the level it is taking you back to and see if this level has stars on it as sounds like this may be the case. play the level again and complete and it should sort your map issue out.

Sometimes this can be because of a corrupt game if more than a couple of levels without stars, so if you can post a screenshot i can confirm this for you or not

Thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/325157/levels

Hi and Welcome to our Community

You should see a final 'confirmation message' to recognize you've completed the level and you must allow the confirmation message to show for the software to register it. 

For more Info 👇️

https://community.king.com/en/blog/kb/articles/525-i-passed-a-level-why-didnt-it-move-me-forward

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/325157/levels

Welcome to the King Community.

According to your statement, my idea is that your games progress has been corrupted. Can you confirm to me if this is your problem?

Please let me know.

Thanks!

caenana63

Why will me AlphaBetty saga not load on Face Book

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/comment/1362426#Comment_1362426

Do you want to re-download it or did you already play it on Facebook?

If so, check Facebook settings, apps and websites to see whether it is active. If you want to reload it, look under games on facebook

caenana63

So I said "any longer" that means I have been playing it on my Face Book . It just started loading slower and and slower and stopped. I do play a lot of other King games and have agreed and read the rules and regulations So let me ask Is it still available on FB

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/comment/1362543#Comment_1362543

Yes it is available on facebook. Check your browser for updates. Your problems could be because of it. Under Facebook settings / Apps and websites / the game must be set to active

https://www.facebook.com/alphabettysaga

caenana63

I can not see Apps and websites  under the Face book settings found it under security and log in though

caenana63

so it is active and was not turned off and it will not open all other games by King open

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/comment/1362626#Comment_1362626

If your browser is up to date, could it be that you have installed an add blocker in the broser?