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Freddy_Falkner
Posts: 42,733 Game Expert
@Stefy72 We only use English in the community so everyone can understand and be understood. Please use google translate to post here and we will be happy to help you.
Thank you
Freddy_Falkner
Posts: 42,733 Game Expert
@Stefy72 We only use English in the community so everyone can understand and be understood. Please use google translate to post here and we will be happy to help you.
Thank you
Answers
@Stefy72 We only use English in the community so everyone can understand and be understood. Please use google translate to post here and we will be happy to help you.
Thank you
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love HahaThe game won’t be loaded, the application turned off without access to the game and took away my infinite life time that I bought with the promotion
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0 · Helpful Woah! Sweet Love Haha@Stefy72 Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache
The community can not deal with purchase issues
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love Haha