Orange Screen flashes on Candy Crush Saga then goes back to my desktop on my IPad.

meg1943

Hi,

I have an iPad thats running the latest iOS and it is up to date. As is my Candy Crush Saga game. I also have plenty of space and memory for the game. I have been playing Candy Crush Saga on my iPad for 1 year and am over level 3300. Suddenly yesterday when I click on the Candy Crush desktop icon the orange screen with the word KING flashes for a moment then goes back to by desktop.

I’ve tried all suggestions on this website as well as others with the exception of uninstalling/reinstalling the game. I’m afraid of losing all my progress in the game if I do so. There is no way for me to back up the game since I can’t open it.

Please Help.

Thanks!

Freddy_

@meg1943 Hi and welcome, if you have your game saved with a king or Facebook account your progress will be safe and your gold bars , but uninstalling you would LOSE any stored BOOSTERS or LIVES.

The only way i know with iphone is backing the device up to the cloud and then restoring from a back up which can get everything back as i have done this but we can not guarantee this will work.

If you have done the standard troubleshooting tips do not think there is much else you can do

Thank you

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/325930/orange-screen-flashes-on-candy-crush-saga-then-goes-back-to-my-desktop-on-my-ipad

Unfortunately, I am not familiar with Ipads. However, the error also occurs when an add blocker is installed.