I was charged $54.99 for 500 bars so why were them not added???

_mysterious1

WHERE ARE MY BARS THAT I PURCHASED $54.99 SAID DAY JANUARY 26 2021

Timhung

Hey, welcome @_mysterious1

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Please email Player Support so they can check up what happened.

Open the game on mobile and go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

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The link in here.

https://soporto.king.com/contact

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Freddy_Falkner

@_mysterious1 Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. As there sometimes can be a delay in your purchase being implemented to the game.

The community can not deal with purchase issues

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/326118/i-was-charged-54-99-for-500-bars-so-why-were-them-not-added

The King Support is responsible for this. Please read this link

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase