Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Welcome to the King Community.
If your game is not connected to the server or due to slow internet, you may face such problems. At this point try to find a solution by following the simple steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Let me know, if the steps solve your problem or if you get an error message while following.
Thanks!