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App won’t open
Pennrell
Posts: 14
Level 2
in Discussions
App not working
0
Comments
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@Pennrell Hi and welcome, Check both your device and game are up to date , clear the cache from your app store or browser. restart your device and try logging back in and see if this resolves your issue.
If not let us know what device you are using and if any error messages
Thank you
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I’m using iPad iOS 14.4
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How do I know if the game is up to date?
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@pennrell. go to the app store and check for game updates, you are running latest ipad iOS, not heard of any major bugs with this iOS update at present
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I check the App Store no new up dates
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What is the latest version?
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My tells mew to log into facebook to see friends or team. Is this new?
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Had to reinstall candy crush app now all my progress is lost
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Even if you had to re-install the app you should be able to log into your account and keep your progress.
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