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@Sharonatoo Hi and welcome, Sometimes there is a graphics glitch with the feature mostly happens if someone leaves a team
You need to total your Fantastic 5 team scores to see if they add up to 7000. If not you have the graphics glitch and your scores will be counted in the background and if your team reaches the 7000 target in the allotted time you should receive your rewards.
If you can provide a screenshot of the feature i can confirm if you have this issue or not
Thank you
@Sharonatoo Hi and welcome, Sometimes there is a graphics glitch with the feature mostly happens if someone leaves a team
You need to total your Fantastic 5 team scores to see if they add up to 7000. If not you have the graphics glitch and your scores will be counted in the background and if your team reaches the 7000 target in the allotted time you should receive your rewards.
If you can provide a screenshot of the feature i can confirm if you have this issue or not
Thank you
@Sharonatoo You cannot fix it as your scores will still being calculated in the background and hopefully when or if your team reach the 7000 target you will be awarded the bonuses or it should rest when the timer on the feature is up
You can try checking your game is up to date and clear the cache from your app store or browser and log out and restart your device. tHis may rest the feature but it may not and you will have to wait for the timer to run out
Thank you