Boosters

ivana978

I haven't played for months and now i lost all my boosters. How can i get them back. I had more or less 80 of each booster

Freddy_

@ivana978 Hi Again, That's your choice unfortunately the community can not help you with missing items, we can only help and advise. As stated free boosters are not replaced only purchased but you could try customer support you never know your luck, but realistically i doubt whether they will be replaced

Freddy_

@ivana978 Hi and welcome. in the case of mobile devices the boosters are stored on the device itself. So if your device or game crashes, you uninstall or even change device your boosters are lost / not transferable. Unless you had any unused purchased boosters and then customer support should help you with these

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

ivana978

So there's no point to continue playing if i can't get back. I have had them for years. All my lives asked and received are gone too. I had 99 "letters" with lives. It took me years to collect all of that. So dissapointing

Freddy_

@ivana978 Hi Again, That's your choice unfortunately the community can not help you with missing items, we can only help and advise. As stated free boosters are not replaced only purchased but you could try customer support you never know your luck, but realistically i doubt whether they will be replaced