I am on my PC and recently when I open Candy Crush Saga the server does not allow my avatar nor

donnastpeter

I am on my PC and recently when I open Candy Crush Saga the server does not allow me to work on the internet and get my avatar, nor my other icons. How do I correct this?

Freddy_

@donnastpeter Hi and welcome, Please check your device and game are up to date, clear the cache from your app store or browser. log out and restart your device, log back in and see if this resolves your issue

Thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/327232/i-am-on-my-pc-and-recently-when-i-open-candy-crush-saga-the-server-does-not-allow-my-avatar-nor

Hi and Welcome to our Community

Make sure Clear cache and Log out game - Restart Device - Open game and Log in.

Crazy Cat Lad

Hi @donnastpeter and welcome to our Community!

If you need any further help, please post a screen shot of how your game looks like so we can take a closer look at it.

Let us also know if you play on Facebook, King.com or via the W10 app.