Please help , urgent . Progress lost

shais1

Hi , I lost all my progress after loging in to Faceb, I was on level 4632 now I’m back to start 

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/327283/please-help-urgent-progress-lost

Hi and Welcome to our Community

Please check this page for help

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Timhung

Hey welcome @shais1

Did you try to log in again? You may try to reinstall or restart the game.

Please note that you will lose all boosters if you reinstall the game.

Freddy_

@shais1 Hi and welcome, Please check your device and game are up to date and log out and restart your device and see if this solves your issue. If still at level 1 try playing a level to see if this forces your game to sync.

If that fails please follow guide from @kiara_wael to get your levels manually restored but please note manually restore you will only get your levels and no gold bars or boosters and all stars on levels will be 2. So if you can get your account back its better

Thank you

FlaringCrystal120

https://soporto.king.com/contact

You will need your Game ID, you can find it by following the steps below.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it