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Are there no longer prizes for winning the weekly race?

Sweets4SylviaSweets4Sylvia Posts: 1 Newbie
in Support

I used to receive boosters when I won the weekly race, but I didn't get any this week when it reset on Sunday although I was first. Does anyone know if this has changed?

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Answers

  • Freddy_Freddy_ Posts: 47,839 Sweet Legend

    @Sweets4Sylvia

    Hi and welcome, The Episode Race feature is a Test feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

    To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

    Thank you

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  • Hey! Would you like to give us your opinion?

  • TimhungTimhung Posts: 1,438 Level 5


    hey, welcome @Sweets4Sylvia

    it is a testing element. It may appear sometimes

    Play Candy Crush Saga together! Share your ideas in the community!๐Ÿ˜Š

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  • kiara_waelkiara_wael Posts: 37,486 Candy Moderator
    https://community.king.com/en/candy-crush-saga/discussion/327313/are-there-no-longer-prizes-for-winning-the-weekly-race

    Hi and Welcome to our Community

    If you miss a reward from any other feature, please report this to ourย Player Support Teamย here,ย 

    The screen shots are from all stats features and there are no rewards given from those.



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  • FlaringCrystal120FlaringCrystal120 Posts: 3,047 Level 5

    It is also helpful to Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in/clear the cache. You will not lose all you levels.

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ReceyRecey 

Posts: 35 Level 2 

    

    

 

    

    

    

    

    

    Yeah, I no longer have the episode race either. Kinda not the same winning an episode with no gold at the end. It's just gone...I've done all the troubleshooting and I was told it isnt for everyone all the time. It must be the longest testing phase I've ever seen tho. Please bring it back soon.
     
    

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