Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@cathybaz Hi and wqelcome, Please check your device and game are up to date. clear the cache from your app store or browser. log out and restart your device and then log back in and see if this resolves you issue
also have you tried doing a different task to see if it happens on a different task
Thank you
Hi. Welcome to the sweet King community.
I hope that after following the steps indicated by Freddy I have solved your problem. If not, please provide this information: What device do you use? Do you play in browser or application? Did you notice any changes when performing the steps above?
Thank you very much and keep enjoying