lives

stephen2007

hello.

i have problem with recieving lives from my friends..already 4 or 5 days. i ask but my request never reached my friends... please help me in this matter.. thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/327676/lives

Hi and Welcome to our Community

There is currently an issue with sending and receiving lives from Facebook , At present this is being investigated and we will update when we have any news on a fix for this

https://community.king.com/en/candy-crush-saga/discussion/314506/receiving-and-sending-lives-via-facebook-not-working

Diamond Lim

https://community.king.com/en/candy-crush-saga/discussion/327676/lives

Welcome to Sweet King Community! 👑

Mostly of players have asked this problem.

You can check here (Not receiving any Lives or did you lose all stored Lives?) and here (Receiving and sending lives via Facebook - not working!?) to read that similar information by Crazy Cat Lad the Community Manager that I hope you can understand to read it.

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Freddy_

@stephen2007 Hi and welcome, Please check you device and game are up to date and log out and restart your device and see if this resolves your issue

If not check Facebook settings under webs and app and make sure the game is active and notifications allowed

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

If this does not work there is some people that are experiencing an error with sending and receiving lives, This issue is being investigated, but we have no time frame on a fix for this at present

https://community.king.com/en/candy-crush-saga/discussion/314506/receiving-and-sending-lives-via-facebook-not-working

Hope this helps

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/327676/lives

Hello and welcome to the community.

Many game messages are being sent every day across the games all around the world. Some of these may get stuck in the system and arrive with a delay, doesn’t reach certain devices or platforms, or simply, do not arrive at all. It’s always worth resending the request or life and hopefully the lives will get through eventually and reach your game. If you have the game Facebook connected, don't forget to make sure that the game has access to your Facebook friends list since this permission will automatically expire from time to time. If the game hasn't the access all lives will stay blocked. Make also sure that the game is updated to the latest version if you play on a mobile device. Luckily the lives will automatically reload so you can continue playing the game even though the messages from friends don't reach you. There may also be a Facebook issue - make sure your Facebook is updated - however, this might not work but will be fixed soon.