Loading issues

castellanosthanya

I’ve been having trouble loading the game for two days now. Tried restarting my phone, force closing the app, nothing works.

MightyWolf

Hi @castellanosthanya,

Welcome to King Community and thanks for playing Candy Crush Saga!

If you have a loading screen issue or frezzing/crashing issue on the game, make sure to read these info below!

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

If this helpful, please accept my answer. If it doesn't well reply me back to help you more around this!

Have a sweet day... 💞

See you in Candy Town!

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/327692/loading-issues

Hi and Welcome to our Community

Please check this page for help

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/327692/loading-issues

Hello and welcome, please check you device and game are up to date and you have a minimum of 2gb of storage space, clear the cache from your app store.

Also try while in the game disconnecting your Wifi for 30 seconds and then reconnecting to see if that helps. You can also try changing from Wifi to Data to see if that helps.