Level 1506

archiecookie

This level keeps crashing on me taking out of the application. I have removed and reloaded it but still happens

nguyenanhduy1591999

You can delete the cache

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/327794/level-1506

Read this

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

wykoon

Hi there @archiecookie and good day to you.

If you are playing the game via mobile or PC, please refer to the link below for game crashing:-

The game not working on mobile

• Game freezing or crashing
• Game not connecting to Facebook
• Game has connected to the wrong Facebook account?

The game not working on PC

• Game freezing, crashing or not loading 

Also, please ensure that your phone memory or storage is not an issue as it will also affect the apps in your phone. You need to have at least 2GB free of storage to enable you to update any game app to the latest version.

FYI, I just replayed the level and it didn't affect my game and no crashing. I'm using Android phone and I have yet to update my app though.

Please let us know if you still need help with other issues in the game.

Thank you 😊

archiecookie

Hi I have cleared cache reinstalled app but still crashes on level 1506. I am usung

Freddy_

@archiecookie Hi and welcome, what device are you using and will try the level to see if it has any issues.

Thank you

archiecookie

Im using a kindle thanks

Freddy_

@archiecookie Hi Again have tried this level on win 10 app and iphone and can find no issues with it. All i can suggest now as it seems to be a device issue, is to contact customer support from your game so they can look into your issue.

Only other thing to check is you have at least 2gb of free storage space on your device.

When you contact customer support you will get an automated response. Reply to this with help needed

Thank you

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/comment/1417993#Comment_1417993

Here is the link to Player Support:

https://soporto.king.com/contact

archiecookie

I am still unable to complete level 1506 keeps crashing. I have done all the processes advised. King community and support but to no avail. Is there anyway to skip it?

Freddy_

@archiecookie Hi and welcome, there is no way to skip a level, the only other thing you can do is connect on another device and pass the level and then should sync you level on the kindle, but you may have same issue on other levels. There has been a few kindle issues so maybe this will get fixed on next update

Thank you