Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@Ashwin1234 Hi Again If you reply help needed to the automated message, The average response time is 3 days. You may get a reply a little quicker or a little longer. Thats not something i can guarantee you, i can only give you a rough estimate on response time as customer support is nothing to do with the community
Thank you
Hello and welcome to the sweet King Community.
I hope you can follow the steps indicated to recover your levels. The automated message you received was to notify you that your request has been received, and you will shortly receive a personalized attention message.
That message is likely to arrive in your junk mail, do not forget to check it. Thanks and keep enjoying
@Ashwin1234 Hi and welcome . You will need to create a new game account and please see post below for getting the levels manually restored
If you get an automated response reply to this help needed. It will take around 3 days for Customer support to contact you
Thank you
@Ashwin1234 Hi Again If you reply help needed to the automated message, The average response time is 3 days. You may get a reply a little quicker or a little longer. Thats not something i can guarantee you, i can only give you a rough estimate on response time as customer support is nothing to do with the community
Thank you
@Ashwin1234 Hi Again, I cannot personally but i can ask the CM if he can do this for you but i cannot make any promises he can do this. Also you would have to be patient as he would only answer in work hours
Put your game ID on here and level you were on and i will see if he can do this for you.
Thanks