Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello and welcome to the sweet King Community.
I hope you can follow the steps indicated to recover your levels. The automated message you received was to notify you that your request has been received, and you will shortly receive a personalized attention message.
That message is likely to arrive in your junk mail, do not forget to check it. Thanks and keep enjoying
I am sorry for being late after confronting my reletive the level was actually around 450 (i accidentally deleted their game). If it is too late it is fine and if you can't do that i understand. It was a misunderstanding because we share the game and we don't know who did what level.