@Mglud Hi and welcome, Please let us know what device you play on if you have done all the troubleshooting tips below
Check device and game are up to date and you have at least 2gb of free storage space. Clear the cache from your app store or browser. log out and restart your device and then log back in and see if this resolves your issue
@Mglud Hi Again, You may need to contact customer support to see if they can help with your issue, as all that i can think you can do know is to uninstall and reinstall the app, but if you did this you would LOSE any stored BOOSTERS and lives or wait for a new game update to see if it solves the issue
Please email Player Support directly from the game.
Go to the game's Start Menu, then Settings - Help Center - Problems with game - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
@Mglud Hi Again use the contact us link then if you cannot get your ID use you registered game email on the form. Do not post you Email on here though as its your personnel information
Answers
@Mglud Hi and welcome, Please let us know what device you play on if you have done all the troubleshooting tips below
Check device and game are up to date and you have at least 2gb of free storage space. Clear the cache from your app store or browser. log out and restart your device and then log back in and see if this resolves your issue
Thank you
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0 · Helpful Woah! Sweet Love HahaIphone 8 and i have done all the you rekommend. How do i clear my cashe in my phone?
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0 · Helpful Woah! Sweet Love Haha@Mglud Hi Again, you would clear it from the safari browser ass the app on iphone does not have a way to clear the cache.
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love Haha@Mglud Hi and welcome , you would clear it from the Safari Browser as the app on iphone does not have a way to clear the cache
Thank you
A guide to help you locate the different areas in the community!
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0 · Helpful Woah! Sweet Love HahaIt didnt solve it
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0 · Helpful Woah! Sweet Love Haha@Mglud Hi Again, You may need to contact customer support to see if they can help with your issue, as all that i can think you can do know is to uninstall and reinstall the app, but if you did this you would LOSE any stored BOOSTERS and lives or wait for a new game update to see if it solves the issue
Please email Player Support directly from the game.
Go to the game's Start Menu, then Settings - Help Center - Problems with game - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
You will get an automated reply , reply to this with help needed and you should then receive a reply in around 3 days
Hope this helps
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0 · Helpful Woah! Sweet Love HahaOk the problem with this is that i cant come in. It is loading before i can come into the game?
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0 · Helpful Woah! Sweet Love Haha@Mglud Hi Again use the contact us link then if you cannot get your ID use you registered game email on the form. Do not post you Email on here though as its your personnel information
A guide to help you locate the different areas in the community!
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0 · Helpful Woah! Sweet Love HahaWelcome to the King Community.
The troubleshooting steps that our GameExpert told you to follow since are not helpful for you, so I suggest you follow the link below.
Follow the link and let me know if your issue is resolved.
Thanks!
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0 · Helpful Woah! Sweet Love Hahayes Iphone
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0 · Helpful Woah! Sweet Love Haha