HELP FROM FRIENDS

lizadaniel

Hello, I don't receive help from my friends. No lives! It's about three weeks.

Freddy_

@lizadaniel Hi and welcome, Please check you device and game are up to date and log out and restart your device and see if this resolves your issue

If not check Facebook settings under webs and app and make sure the game is active and notifications allowed

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

If this does not work there is some people that are experiencing an error with sending and receiving lives, This issue is being investigated, but we have no time frame on a fix for this at present

https://community.king.com/en/candy-crush-saga/discussion/314506/receiving-and-sending-lives-via-facebook-not-working

Hope this helps

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/328089/help-from-friends

Welcome to the King Community.

You've already received some information about the lives exchange problem, but I'm asking you to check out some troubleshooting steps according the link below.

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

Please let me know if your issue is resolved.

Thanks!