Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
HELP FROM FRIENDS
lizadaniel
Posts: 5
Level 2
in Support
Hello, I don't receive help from my friends. No lives! It's about three weeks.
0
Answers
-
@lizadaniel Hi and welcome, Please check you device and game are up to date and log out and restart your device and see if this resolves your issue
If not check Facebook settings under webs and app and make sure the game is active and notifications allowed
If this does not work there is some people that are experiencing an error with sending and receiving lives, This issue is being investigated, but we have no time frame on a fix for this at present
Hope this helps
0 -
Welcome to the King Community.
You've already received some information about the lives exchange problem, but I'm asking you to check out some troubleshooting steps according the link below.
Please let me know if your issue is resolved.
Thanks!
0
