kept saying not connected to server?

samevelynsamevelyn Posts: 1 Newbie

kept saying not connected to server

Answers

  • kiara_waelkiara_wael Posts: 36,253 Candy Moderator

    Hi and Welcome to our Community

    Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

    For more info here




  • Hey! Would you like to give us your opinion?

  • Freddy_FalknerFreddy_Falkner Posts: 45,555 Sweet Legend

    @samevelyn Hi and welcome, As well as the tips above. Try disconnecting your wifi while in the game for 30 seconds and then reconnect to see if this helps and also if playing via mobile try switching between wifi and data

    Thank You

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