I did not receive my rewards when I reached 7000 in Fantastic 5

swirven54

I did not receive my rewards when I reached 7000 in Fantastic 5

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/328302/i-did-not-receive-my-rewards-when-i-reached-7000-in-fantastic-5

That is annoying, possible that the internet connection was just faulty. Try to play the level again, if the reward does not appear, contact King Support.

https://soporto.king.com/contact

You need your player ID

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/328302/i-did-not-receive-my-rewards-when-i-reached-7000-in-fantastic-5

Hi and Welcome to our Community

make sure update your Apps

https://community.king.com/en/candy-crush-saga/kb/articles/167-update-fantastic-five-has-had-an-upgrade

and If you miss a reward from any other feature, please report this to our Player Support Team here, 

The screen shots are from all stats features and there are no rewards given from those.

Freddy_

@swirven54 Hi and welcome, Sometimes there is a graphics glitch that can happen in the feature, normally happens if someone leaves the team, but you would need to calculate the scores of your team to see if they add up to 7000. If they do not you would have the graphics glitch. If this is the case you scores are counted in the background and when your team reaches the 7000 you should get your reward, if it is in the allotted time. If you could post a screenshot of the feature we could confirm this for you