I uninstalled candy crush saga.I had no internet connection how do I get back to the last gameplayed

Brott26

Hello, I uninstalled candy crush saga. I had no internet connection how do I get back to the last game played? I was passed level 3165. Thank you hope you can help.

Timhung

Hey, welcome.

Did you connect this game with Facebook or King.com account (email)?

Timhung

Find more in this information

https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved

Brott26

no I didn't connect with email before uninstalling as I was not able to with no internet connection on the game.😂

Timhung

Did you connect with Facebook?

If not, I think the game progress cannot be saved.

https://soporto.king.com/contact

You need to go to this link.

Freddy_

@Brott26 Hi and welcome, If your game was saved with a king or Faceboook account then your levels should be safe and you would just need to sign in with your account details. If not please see post below fro help getting your level restored

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Thank You

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/328764/i-uninstalled-candy-crush-saga-i-had-no-internet-connection-how-do-i-get-back-to-the-last-gameplayed

Welcome to the King Community.

Since you did not connect the game to any account, your original game progress is completely lost with the uninstall of the game app. In that case you can restore game progress from player support by following the link above.

You can also restore game progress from our Community, and to do so you need to follow the steps below.

1. Create a Kingdom / Facebook account.
2. Install game app then Connect the game With new account.
3. Let me know your Game ID after the game is connected to the new account.
4. What level were you at? (Level 3165)

Once we receive the information from you, we can arrange manually restore game progress to your new account.

Thanks!