The game starts from the level I passed each time

FilizAKD33

Hi my candycrush account bounded to ahmettalal@outlook.com email adress and normally i am 2360 level but every time i enter the game it starts me at 681 level. i cant solve this problem please help me urgently.

SBH

https://community.king.com/en/candy-crush-saga/discussion/177761/welcome-to-the-candy-community-heres-all-you-need-to-know-about-the-candy-crush-forum#latest

Welcome 🤗 Please check there ☝️☝️☝️ Should be something 😃 Good luck .

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/328797/the-game-starts-from-the-level-i-passed-each-time

Hi and Welcome to our Community

Please Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in to Facebook or King Account .

Or report this to our Player Support Team here. and tell your Game ID there.

Thank you.

Freddy_

@FilizAKD33 Hi and welcome, Can you post a few screenshots of your game map, 1 of level 681 and levels above and one at end of map and a screenshot of any random place in between so can advise you better as you may have a corrupt game

Thank you